Knowing what questions to ask can save you time, money, and headaches. According to Angie’s List these are the 5 most important questions to ask a carpet cleaning company before scheduling an appointment. Below we have not only listed these questions, but we have answered them as well!
1. Do you offer free estimates?
Yes, we offer free estimates. Every home is different, and we know that. That is why we give you an exact price, in writing once we arrive at your home. If the price is agreeable, our technician is ready to take care of your cleaning needs! If not, there’s simply no charge for us coming out.
2. What carpet cleaning method do you use?
We use the Safe-Dry Process, which is unlike any other process on the market. Using carbonated solutions, we clean deep into the base of the carpet, lifting the dirt and grime up and out of the carpet. We guarantee our results to be superior to your last carpet cleaner.
3. Are you bonded and insured?
Yes, Safe-Dry of Birmingham is fully licensed and insured.
4. How long will it take for my carpet to dry?
Less than 1 Hour to dry! Not only does our process dry quickly, but it is also residue free meaning it will stay cleaner longer and not reattact dirt quickly.
5. Is your work guaranteed?
Safe-Dry Carpet Cleaning offers several guarantees. First we start by scheduling your cleaning appointment for an EXACT time – not an AM or PM window appointment. We guarantee that if a technician finds they are running as little as 15 minutes late, we let you know. We also guarantee your satisfaction with our service. If you find that you are not 100% satisfied with the service that was performed at your home, call us so that we may send a technician back out free of charge to take care of anything not 100% satisfactory. Safe-Dry guarantees every job and ensures your satisfaction by offering a money-back guarantee!
Tags: Upholstery Cleaning, Safe Cleaning, indoor allergy relief, Pet Odor Removal, Dry Cleaning, Carpet Cleaning